Housing & Accommodation
| Arch North Staffs | Offers advice and assistance to homeless people. | Arch Advice Centre, 17 Regent Road, Hanley, Stoke-on-Trent, ST1 3BT. Tel: (01782) 272745 |
| Beth Johnson Housing Association | Homes for rent and sale throughout Staffordshire. | Beth Johnson Housing Association, Three Counties House, Festival Way, Stoke-on-Trent, ST1 5PX. Tel: (01782) 219200 |
| Blue Mountain Housing | Specialist housing provider for BME people in Stoke-on-Trent. Offers culturally sensitive services and housing, advice and emotional support to refugees. | BMHA, Victoria Chambers, Church Street, Stoke-on-Trent, ST4 1DQ. Tel: (01782) 572288 |
| Brighter Futures | Offer a wide range of services helping people work towards a sustainable way of life including services for people who have experienced problems relating to alcohol use and people with a mental illness. | The Dudson Centre, Hope Street, Hanley, Stoke-on-Trent, ST1 5DD. Tel: (01782) 683168 |
| Choices Housing Association | Housing and support services for people with learning or physical disability, mental health problems or brain injury. | 1a King Street, Newcastle-under-Lyme, Staffordshire, ST5 1EN. Tel: (01782) 254000 |
| Elizabeth Trust | 24 hour sheltered hostel for women (16+) and children experiencing domestic violence, abuse or equivalent circumstances, which have left them homeless. | Elizabeth House, 7 Sidmouth Avenue, Newcastle-under-Lyme, Staffordshire. ST5 1HU. Tel: (01782) 713737 |
| Gingerbread Centre | Supported accommodation for one parent families and single, pregnant women aged 16+. Parenting and lifeskills training and support. Resettlement service. Non-residents’ advice centre and playgroup for U5s. | The Gingerbread Centre, Rothesay Court, Furnace Road, Longton, Stoke-on-Trent. ST3 4QT. Tel: (01782) 344740 |
| Medication North Staffs | Trained volunteers act as negotiators in neighbourhood disputes. Provider of conflict management training. | C/o Tunstall Area Housing Office, Scotia Road, Tunstall, Stoke-on-Trent. ST6 6AY. Tel: (01782) 825000 |
| Midland Heart | One stop shop contact for tenancy and housing problems and community issues. | Community Hubb, 177-179 Newcastle Street, Middleport, Stoke-on-Trent, ST6 3QJ. Tel(10782) 525 570. |
| Potteries Women’s Refuge | Accommodation, counselling, and help with solicitors, benefits and housing for women and children escaping domestic violence. 24 hours. Interpreters available. | Tel: (01782) 822885 |
| Salvation Army Men’s Hostel | Sixty bed hostel for men open 24 hours a day, 365 days a year providing a cooked breakfast and evening meal. Aims to house people appropriately within 2 years wherever possible. Direct access subject to interview. | Vale Street, Stoke-on-Trent, ST4 7RN. Tel: (01782) 744374 |
| Stoke-on-Trent Citizen’s Advice Bureau | Information, advice and advocacy on all matters. Specialising in benefits, debt, housing, employment, immigration and harassment. Wide doors, wheelchair access, accessible toilets, loop system. A local service is available at The Bungalow, Willfield Centre, Lauder Place, Bentilee, Stoke-on-Trent. | Advice House, Cheapside, Hanley, Stoke-on-Trent, ST1 1HL. Tel: Advice (01782) 408600 Office (01782) 201234 |
| SoT City Council Housing | 1st Floor, Civic Centre, PO Box 634, Glebe Street, Stoke-on-Trent ST4 1RJ. Tel: Stoke-on-Call One Stop Shop (01782) 234234 | |
| Local Centres | Housing information and advice, City Council payments and housing related services including housing benefit advice. Abbey Hulton 71 Abbotts Road, Abbey Hulton, Stoke-on-Trent ST2 8DU. Tel: (01782) 234234 Bentilee 19 Brackenfield Avenue, Bentilee, Stoke-on-Trent ST2 0DH. Tel: (01782) 234234 Blurton 111 Finstock Avenue, Blurton, Stoke-on-Trent ST3 3JU. Tel: (01782) 234234 Burslem 15-21 Brickhouse Street, Burslem, Stoke-on-Trent ST6 3AE. Tel: (01782) 234234 Chell Heath Cornhill Road, Chell Heath, Stoke-on-Trent ST6 6PN. Tel: (01782) 234234 Fenton 5 Baker Street, Fenton, Stoke-on-Trent ST4 3AF. Tel: (01782) 234234 Hanley 32-34 Old Hall Street, Hanley, Stoke-on-Trent ST1 3RW. Tel: (01782) 234234 Longton 1 Commerce Street, Longton, Stoke-on-Trent ST3 1NW. Tel: (01782) 234234 Meir 737-739 Uttoxeter Road, Meir, Stoke-on-Trent ST3 5PD. Tel: (01782) 234234 Norton 15 St Nicholas’ Avenue, Norton, Stoke-on-Trent ST6 8JW. Tel: (01782) 234234 Tunstall 142 High Street, Tunstall, Stoke-on-Trent ST6 5TP. Tel: (01782) 234234 |
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| Stoke-on-Trent City Council Housing Solutions Services | Provide advice and assistance on housing options, preventing homelessness, Council properties available to let, Council housing register, allocation of Council properties. | 1st Floor, Civic Centre, PO Box 634, Glebe Street, Stoke-on-Trent, ST4 1RJ. Tel:(01782) 234234 |
| Stoke-on-Trent Out of hours/Emergency Accommodation | Out of hours service. PO Box 634, Civic Centre, Stoke-on-Trent. ST4 1RJ | Tel:(01782) 234234 |
| YMCA | Accommodation for anyone 16+. Hostel or self-catered flats. | Edinburgh House, Harding Road, Hanley, Stoke-on-Trent ST1 3AE. Tel: (01782) 864500 |
