Work & Money Issues
| ACAS (Advisory, Conciliation and Arbitration Service) |
Experts in employment relations, aiming to prevent and resolve problems in the
workplace. Provide information and help on workplace disputes, including industrial
tribunals.
Apex House, 3 Embassy Drive, Calthorpe Road, Edgbaston, Birmingham, West Midlands B15 1TR |
Tel: (0121) 3451410 (Birmingham Regional Office), 08457 474747 (Helpline) |
| Connexions | Information, advice, guidance and support for young people about learning, work,
leisure activities and a range of other issues.
Hanley 46-58 Pall Mall, Hanley, Stoke-on-Trent, ST1 1EE. Tel: (01782) 295300 Longton 10-12 Bennett Precinct, The Longton Exchange, Longton, Stoke-on-Trent, ST3 2JA. Tel: (01782) 591000 Tunstall 49a-51 Clive Street, Tunstall, Stoke-on-Trent, ST6 6DA. Tel: (01782) 825681 |
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| Jobcentre Plus | For people of working age looking for work/help getting back to work, or claiming Jobseeker’s Allowance. 91 Upper Huntbach Street, Hanley, Stoke-on-Trent ST1 4ED. |
Tel: (01782) 421500 |
| Learn Direct | Telephone helpline providing information and advice on learning and career opportunities and childcare. Available free to adults across the UK. | Tel: (0800) 100 900 |
| Richmond Fellowship | Facilitates and assists people with mental health problems to access employment,
education, training, social, leisure and recreational opportunities. The Richmond Fellowship Workschemes, 3 Bucknall New Road, Hanley, Stoke-on-Trent, ST1 2BB. |
Tel: (01782) 205622 |
| SoT Citizens Advice Bureau | Information, advice and advocacy on all matters. Specialising in benefits, debt,
housing, employment, immigration and harassment. Advice House, Cheapside, Hanley, Stoke-on-Trent, ST1 1HL. Wide doors, wheelchair access, accessible toilets, loop system. A local service is available at The Bungalow, Willfield Centre, Lauder Place, Bentilee, Stoke-on-Trent |
Tel: Advice (01782) 408600 Office (01782) 201234 |
| The Pension Service | Help and information on State Benefits to over 60s, to maximise benefit entitlement and promote independence in retirement. Benefits dealt with include State Pension, Pension Credit, Attendance Allowance/Disability Living Allowance/Carers Allowance and Housing Benefit/Council Tax Benefit. The service is provided through home visits and advice surgeries, some as drop-ins and some appointment only. For under 60s, provides help and information on State Pension Forecasts/deferral. | Tel: (0845) 6060265 (ask for the local service for North Staffs) |